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Terms and Conditions

What's in these terms?

These terms tell you the rules for using our website / By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

Who we are and how to contact us / is a site operated by the International and Private Patients Service, which is a division of Great Ormond Street Hospital for Children NHS Foundation Trust ("we" or "our"). We are located at The Harris International Patient Centre. The Octav Bonar Wing, Great Ormond Street. London WC1N 3JH. We have our registered address at Paul O'Gorman Building, Great Ormond Street, London, WC1N 3JH. We are an NHS Foundation Trust based in the United Kingdom.

To contact us, please email or telephone +44 (0) 20 7762 6822.

Questions, comments and requests regarding these terms are welcomed and should be addressed to:

Company Secretary

Executive Offices

Paul O'Gorman Building

Great Ormond Street Hospital for Children NHS Trust

London WC1N 3JH

There are other terms that may apply to you

These terms of use refer to our Privacy Policy which also apply to your use of our site and set out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

Content Copyright and Use

Content on our site is the copyright of the Great Ormond Street Hospital for Children NHS Foundation Trust unless otherwise stated. Where copyright applies, visitors can download material for private research, study, and in-house non-commercial use only. This is subject to the material being reproduced accurately and not used in a misleading context.

Visitors must not download, copy, distribute, or publish any material from our site for any other purpose. Any other use of copyrighted material requires our written permission.

Information provided specifically for patients and families has been reviewed for accuracy, but we hold no responsibility for alterations made to any copyright material without our consent.

Permission to reproduce our protected material does not extend to any material on this site that is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders.

Photographs of our patients appear with the consent of the child and parent, and must not be reproduced in any form.

Do not rely on information on this site. Whilst we have taken every care to compile accurate information on this site and to keep it up-to-date, we cannot guarantee its correctness and completeness at the time it is seen by you.

The information provided on this site does not constitute, and we do not offer, business, medical or other professional advice on which you should rely, and may be subject to change.

We do not accept responsibility for any loss, damage or expense resulting from the use of this information. It is provided for general information only, and should not be treated as a substitute for the medical advice of your own doctor or any other healthcare professional. We are not responsible or liable for any diagnosis made by a user based on the content of our site.

We are not liable for the contents of any external internet sites listed, nor do we endorse any commercial product or service mentioned or advised on this site. You should always consult your own doctor if you're in any way concerned about your - or your family's - health.

Our responsibility for loss or damage suffered by you

Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

Security of information

We are responsible for holding the personal data we collect from you securely. Please see our Privacy Policy for details of how we hold, process and use your personal data.

Our website enables you to send us medical reports and information using the on-line referral form. Unfortunately, no data transmission over the internet is 100% secure. As a result, while we use our best endeavours to protect your information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. When we receive your information, we use strict procedures and security features to prevent unauthorised access.


Throughout this site we have included links to other websites that may be of interest. We are not responsible for the content or reliability of the linked websites and do not necessarily endorse the views expressed within them. Listing shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

Use of trademarks

Great Ormond Street Children's Hospital and International and Private Patients Service are our trade marks and must not be used in any way without our consent.

Where possible we have used generic names of drugs and products on this website. Where trademarked names are used this does not constitute an endorsement of the product.

Availability and Changes to our site

We cannot guarantee uninterrupted access to our site or any content on it or that it or any sites to which it links will always be available.

We may update and change our site from time to time. We may suspend or withdraw our site

We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

Applicable law

These terms, their subject matter and your use of our site are governed by English law. This means that any dispute or claim arising out of or in connection with these terms will be governed by English law and the courts of England and Wales will have exclusive jurisdiction to hear and deal with any disputes or claims arising out of these terms.

Where you access and use our site from any country outside of England and Wales, we can accept no responsibility for the compliance of our site with the laws applicable in the country concerned, or your use of it.

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